return,exchange,refund

• Order Cancellation

Once you placed an order you are eligible to cancel your order within 24hour of purchasing. to cancel your order you have an facility on your account order panel you can easily cancel your order or you have to call us at +91 8866614660 or mail us at contact@tredilla.com within same time period (24hour).

• Return

Free return within 7 days of placing your order.

To be eligible for a return, make sure the material is unused and in good state. The original box and tags are intact.

To return your item mail us at contact@tredilla.com or message us at +91 8866614660 and tell us what’s going on. We will arrange reverse pickup if reverse pick up service is available at your pin code by our courier partner. Otherwise to return your product, you should mail your product to 2019, Palladium mall, B/S Leonard Square, Yogichowk, Surat-395006.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, damaged or missing parts for reasons not due to our error or Any item that is returned more than 7 days after delivery will not be eligible for refund or exchange.

Unboxing Video Is Must.

• Refund

Once we receive our return shipment, We  inspect the shipment and we will notify you by mail or message that we have received your returned item. We will also notify you for the approval or rejection of your refund.

If you are approved,

1)If you have done online payment, your refund will be credited into your Bank account in 2 to 5 days.
2) If you have done cash on delivery, You need to provide us your bank account no, bank name and ifsc code. We will refund your amount via NEFT or IMPS in 5 to 7 days.

*The cost of return shipping (*100/- INR) will be deducted from your refund if the return will be initiate by your side.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

• Exchange

We only replace items if they are defective or damaged. If you need to exchange it for the same item, mail us at contact@tredilla.com  or Message us at +91 8866614660.To exchange you should mail your item to: 2019, Palladium mall, B/S Leonard Square, Yogichowk, Surat-395006.
Once we receive return shipment, We will dispatch your exchange shipment from our warehouse.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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